FAQS

What materials are wooden Christmas trees made of?

All our trees are made from environmentally friendly materials. We use alder and beech wood. The base and box are made of birch plywood. Stainless steel vertical metal shaft.

How can I pay via my Card instead of PayPal?

You may be able to pay with a card via PayPal without a PayPal account. Here’s how:

1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.

2) You’ll be prompted to fill in your billing and credit card information.

3) Enter your email address so PayPal can send you a receipt.

4) Click Continue to return to Etsy. Your payment isn’t sent until you click Submit order on Etsy.

Wholesale availability

Yes, we are available for wholesale. Don`t forget to add your contact information.

Shipping Information

Please double check your spelling on order details as I am not responsible for mistakes on order details supplied by the buyer such as spelling errors.

Postage and packing charges are not refundable unless it’s due to an error on our part.

Shipping fees are non-refundable for refused or undelivered parcels.

Packaging

As for packaging all of our products have special package.

Order Preparation

The time we need to prepare an order for shipping (delivery) is 5-10 business days. But usually we do everything possible to send your order ASAP.

Please NOTICE that we prepare and ship orders only on BUSINESS days from Monday to Friday, NOT including weekends. SO Saturday and Sunday don’t count!

REMEMBER: production and shipping are 2 different processes. Each process has its own term.

How can I return/exchange my order?

Customer is responsible for all shipping costs if the item will be exchanged. Exchange can NOT be proceeded, until we receive the original product in a good condition. In case of returning the product back to us, refund will be proceeded WHEN the product is received by us in a good condition.

I can't track my package?/Last update was week or more ago...?

Don’t worry! When the package leaves Ukraine and is on the way to your country, tracking system doesn’t show its location. It doesn’t mean that package got lost, it means package was not scanned in your country yet.

Facts About Real And Artificial Christmas Trees

ARE REAL CHRISTMAS TREES CUT DOWN FROM FORESTS?

A small number of wild trees are cut down to be used as Christmas trees. However, in federal forests, this type of removal is strictly regulated by the U.S. Forest Service, which limits the number of trees that can be removed.

The vast majority of Christmas trees are grown on farms–much like any other crop–specifically for the purpose of being harvested for Christmas trees. These trees wouldn’t exist in the first place, if it wasn’t for the public demand for Christmas trees.

ARE ARTIFICIAL CHRISTMAS TREES HARMFUL TO THE ENVIRONMENT, AND DO THEY CONTRIBUTE TO GLOBAL WARMING?

Short answer: No.

In 2010, PE International, a consulting company that studies environmental sustainability in numerous industries, did an analysis of the environmental impact of artificial Christmas trees, versus real trees. The study found that, depending on how a real tree is disposed of, an artificial tree would only have to be used for 3.6 to 4 years before there was a net benefit with regard to contribution to global warming.

This means that if a household uses an artificial tree for at least 4 years, its carbon footprint (with regard to Christmas trees) will be smaller than that of a household that purchases a real tree every year.

In addition, the study found that with both real and artificial trees, no matter how they were ultimately disposed of, Christmas trees accounted for less than 0.1% of the average person’s annual carbon footprint.

DO REAL CHRISTMAS TREES TRIGGER ALLERGIES?

Plant-related pollen allergies can sometimes be triggered by real Christmas trees. But by late November and early December, when such trees are harvested, pollen production has long since ceased. This means that most people with pollen allergies will not be bothered by real trees, except for those are sensitive enough to be bothered by trace amounts. Real trees can carry dust, as well as molds and fungi. The best way to deal with this is by cleaning the tree before you bring it into your home. Use your garden hose to spray down the tree, and then leave the tree somewhere warm to dry for about 24 hours. Once it’s dry, then you can bring it into your home. As an added precaution, you can try running an air purifier in the room where the tree is located. Additionally, individuals with a tree sap allergy are encouraged to purchase an artificial tree.